Did you know that there is a free community resource that connects residents to services + information regarding all-things civic in Charleston? The City of Charleston’s Citizen Services Desk is a simple digital resource that can help answer questions, find solutions + complete service requests.
The services desk can help answer questions regarding flood zones, golf courses, city ordinances, farmers markets, Building Codes + more – and will connect you to appropriate departments for further assistance if necessary.
Additionally, it can aid in completing various service requests. Frequently requested services include reporting potholes, missed trash collection + noise complaints; paying a parking ticket; requesting sidewalk repair; animal control + more. You can even request special needs services – like handicap ramps – to be installed or repaired.
When reporting a service request, it’s helpful to have this info on hand: the location, description + time frame of the issue/condition as well as your contact info if you want to be notified when your request is complete.
The Citizen Services Desk operates Mon.-Fri. from 8:30 a.m.-5 p.m. + can be reached via email or phone (843-724-7311).