Rowan is looking for a Studio Manager (SM) to oversee the day-to-day operations of our Charleston location. The SM of a Rowan store is positive, outgoing, and has a high energy personality. They are entrepreneurial and highly focused on customer experience while driving sales. The SM operates with s
Rowan is an ear piercing and jewelry brand—we believe in “Piercing for All”.
We have completely reimagined the ear piercing experience and revolutionized the traditional mall-based model. All our piercings are performed exclusively by licensed Nurses and all our products are hypoallergenic. Our priority is to offer a fun, celebratory, and safe piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party.
Find us on Business Insider’s “21 thriving DTC companies to bet your career on in 2021”.
Rowan is looking for a Studio Manager (SM) to oversee the day-to-day operations of our Charleston location. The SM of a Rowan store is positive, outgoing, and has a high energy personality. They are entrepreneurial and highly focused on customer experience while driving sales. The SM operates with service and profitability in mind through the successful development and management of a high-class team. The SM will take full ownership of the store’s business at all levels.
What you’ll be doing:
-Responsible for creating a compelling experience for every customer and always acts in the best interest of the customer
-Become well connected and engaged in the local community to drive brand awareness, traffic, and appointments
-Recruit and hire a team that is passionate about Rowan’s mission
-Inspire and empower a team so that each person contributes to the productivity of the store and delivers on Rowan’s mission and values
-Responsible for training the store team on all systems, customer experience, and product knowledge
-Achieve payroll plans through managing store schedules and adapting to business conditions based on weekly and monthly sales
-Ensure sound inventory management by following all policies and procedures
-Ensure all visual merchandising direction is met and that presentation of all product as well as display and fixtures are reflective of brand guidelines and standards
-Ensure the selling floor is neat, clean, organized, and reflects the brand image at all times
Who you are:
-You have 3+ years of experience in retail store management and coaching teams.
-You’re excited to work for a fast growing brand and about contributing to the company’s growth.
-You love being organized and have an eye for details.
-You’re excited to increase brand exposure in your market.
-You have sharp analytical skills, including basic retail math, calculating inventory on-hands, tracking sales throughout your shift, etc.
-You’re comfortable using technology to perform all job functions, including sales reporting, communication between stores and HQ offices, managing inventory, and corresponding with customers.
-You have strong verbal and written skills – allowing for communication of the company’s goals and objectives.
-You can work a flexible schedule, including blackout periods during holidays, overnights, and weekends (must work Saturdays and Sundays if needed)
-You can lift up to 40 pounds and are comfortable with constant standing, walking, squatting, kneeling, bending, carrying items, and reaching overhead; comfortable climbing ladders.
Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. Come, join us!
Rowan
Charleston, SC
Retail
Manager
Full Time
Rowan is looking for a Studio Manager (SM) to oversee the day-to-day operations of our Charleston location. The SM of a Rowan store is positive, outgoing, and has a high energy personality. They are entrepreneurial and highly focused on customer experience while driving sales. The SM operates with s
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