Support Us Button Widget

The City of Charleston’s Citizen Services Desk

pexels-negative-space-33999

Phone | Image via Pexels

Table of Contents

Did you know that there is a free community resource that connects residents to services + information regarding all-things civic in Charleston? The City of Charleston’s Citizen Services Desk is a simple digital resource that can help answer questions, find solutions + complete service requests.

The services desk can help answer questions regarding flood zones, golf courses, city ordinances, farmers markets, Building Codes + more and will connect you to appropriate departments for further assistance if necessary.

Additionally, it can aid in completing various service requests. Frequently requested services include reporting potholes, missed trash collection + noise complaints; paying a parking ticket; requesting sidewalk repair; animal control + more. You can even request special needs services – like handicap ramps – to be installed or repaired.

When reporting a service request, it’s helpful to have this info on hand: the location, description + time frame of the issue/condition as well as your contact info if you want to be notified when your request is complete.

Additionally, the City of Charleston offers an online Citizen Support Center dashboard where you can easily make requests and ask questions + check the status on repairs, solutions and answers.

Screen Shot 2021-02-05 at 12.51.50 PM

Citizen Support Center | Image via charleston.gov

The Citizen Services Desk operates Mon.-Fri. from 8:30 a.m.-5 p.m. + can be reached via email or phone (843-724-7311).

Poll

More from CHStoday
Including gifts for neighbors, foodies, significant others, homebodies, students, and gifts under $20.
The City of Charleston’s Lowcountry Lowline project has been in the works for years and is set to
Whether you’re planing to dine in or carry-out, we’ve rounded up some options for Thanksgiving dinner in Charleston that don’t involve getting the kitchen dirty.
Thanks to the Beyond Our Gates Foundation, 173 children will receive custom bikes, helmets, locks, and bike pumps in a upcoming giveaway.
Join Charleston’s top bartenders as they compete for the best tequila cocktail while supporting Hurricane Helene relief efforts.
This Veterans Day you may consider supporting one of the several veteran-focused organizations in the Lowcountry that work all year to support veterans.
The approval of a tax increment financing district will help fund the high-profile development on the edge of the eastern Charleston Peninsula.
Election Day is Tuesday, Nov. 5. Here’s the need-to-know information. 🗳
This well-known John Ravenel House is located in historic downtown Charleston and is on the market for the first time in almost a decade.
The team behind Pelato says they aim to bring both authentic Italian dishes and traditions to Charleston — the new restaurant will call the former Butcher & Bee space home.